Welcome to Riwa. Your privacy is extremely important to us, and we are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information when you visit or make a purchase from our website:
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Personal Information:
Name, email address, phone number, billing and shipping address, and payment details. -
Order Information:
Details related to your purchases, preferences, and communication with our team. -
Technical Information:
IP address, browser type, device details, and browsing activity on our website (via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Communicate with you regarding your purchases or inquiries.
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Improve our products, website, and customer experience.
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Send promotional messages, offers, and updates (only if you have opted in).
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Prevent fraudulent transactions and ensure data security.
3. Data Protection and Security
We use secure payment gateways and encryption methods to ensure that your personal information is protected.
Your payment details are processed through Shopify’s secure platform — we do not store your credit/debit card details on our servers.
4. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us understand your preferences and personalize your experience.
You can disable cookies through your browser settings, though some parts of the site may not function properly afterward.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share necessary details with trusted service providers such as:
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Shipping partners (for order delivery)
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Payment gateways (for secure transactions)
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Shopify platform (for store management and analytics)
All third parties are bound to keep your information confidential and use it only for the intended purpose.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information.
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Request deletion of your data (where legally permitted).
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Unsubscribe from promotional emails at any time.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., Instagram, Facebook).
We are not responsible for the privacy practices or content of these external sites.
8. Updates to This Policy
Riwa reserves the right to modify or update this Privacy Policy at any time.
Changes will be reflected on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please contact us:
📧 riwa.jewellery@gmail.com
📞 +91 7678694697
📍 Delhi, India
